![]() ![]() ![]() Much too much is made on this site of the road noise. the rooms were great, comfortable and well adorned. Indigo needs to not advertise this as a benefit for people staying there - because it's used by the entire town. Also - it was HOT (it was 90 and it's a ROOF) and only three umbrellas for the entire bar was unacceptable. ![]() We tried this place twice and it was the same both times. Only possible way to get a seat was to sit at the bar and listen to drunks yell drink orders in my ear. Very few of the people on the roof were actually staying at Indigo. I think every bachelorette and frat boy reunion in town decided to hover here last weekend. It was what we expected with a lot of drink options (a little pricey) and a great view. Was actually looking for a romantic weekend and read so much about how beautiful the rooftop bar was. They ruined a very special weekend for me, and for that, they deserve less than 1 Star! More Show less I will never stay here again! I would never recommend staying here to anyone. They made my stay here unforgettable, and not in a good way. The manager and front staff have no idea how to run a successful business. I have never been treated so poorly at a hotel before. You will NOT receive that from this hotel. I have never in my life had to deal with such poor customer service! Usually, when I’m paying this amount for a room, I’m getting a 5 Star service to go along with that. So instead of letting us pay for that night and waiting to pay for the second night after we talked to our bank in the morning, they told us no, and they would not hold our room for the second night! I was livid! They ended up downgrading us to a room with a view of the air conditioning system and making us pay in full. There was no reason why it should be declined! It was too late in the day to call the bank. The card got declined! We had triple the amount for the room (which was $1000) in our account. They ran our debt card multiple times for some reason, which made our bank think it was fraud. A mini fridge would have been nice! We drove 4 hours to get there and when we arrived, the hotel was so loud with music from the live band playing, you could hardly hear to check in. The rooms are large, but for $500-$1000 a night, you would think there would be a little more to them. ![]() False advertising at its best! There is a very busy street located between the hotel and the bay, which produces lots of noise. First of all, we chose this hotel to celebrate our 10 year wedding anniversary because we thought it was located right on the bay. ![]()
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